Shannon Mattner

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Hi, I'm Shannon Mattner. Welcome to my profile!

Shannon Mattner's Bio:

Shannon Mattner's Experience:

• Billing Specialist at Metro Eye

  March 2010 - April 2014

  Responsible for all Insurance activities in a high volume Optometrist boutique. Primary duties included coding and submitting all medical/vision claims. Responsible for following up on unpaid patient accounts and executing a plan to get accounts brought up to date. Responsible for disputing denied claims in order to receive fast payment to the provider. Heavy data entry tasks, answering phones, filing, faxing and copying documents. Work with ICD -9 and ICD-10 codes to verify proper coding from Doctors and technicians. Performing general administrative office assignments, scheduling appointments for patient visits, documenting clinical notes, filing and maintaining health information records. .

• Independent Wine Advisor at Wines for Humanity

  November 2013 - 2014

  As an Independent Wine Advisor for Wines for Humanity I conduct in-home wine tastings that educate guests on our exclusive wines. With every bottle selected at a tasting, a donation is generated for the prevention of homelessness in families with children. We also conduct corporate wine tastings, and partner with various charities in our community to raise funds to be donated to various charities.

• Retail Manager at Lenscrafters

  2009 - 2010

  Analyze store financial data and make recommendations regarding steps which can be implemented on the retail side of the business to improve profitability. Deliver clear, motivating and constructive feedback in a timely manner to all retail associates. Responsible for initiating appropriate disciplinary action when necessary and follow up to monitor progress. Provide effective on-the-job training and guidance to team members making use of company provided programs (i.e. QF&A, 3rd day orientation, Sales & Service Process and inspector certification). Forecast staffing and assign associates through the use of SMART scheduling. Adjust staffing levels up or down to meet unexpected increases or decreases in store traffic. Convey a commitment to providing unsurpassed customer service.

• Strore Manager at Rogers and Hollands

  2005 - 2009

  Responsible for leading sales team of up to 20 in achieving sales and performance goals. Consistent achievement of store and individual sales goals. Developing and implementing marketing plans and objectives for "Million Dollar" diamond events. Analyzing sales trends and implementing plans to maximize profits. Recruiting and training of staff for all stores within the district as well as across the United States. Development of progressive discipline plans for under performing store associates and managers. Ensure store is properly stocked based on needs for the individual store. Train all staff on proper loss prevention issues so they are able to execute proper strategies to make sure store has zero loss.

• Public Relations at Narada Records

  2000 - 2003

  Secure national, international and local press in publications for new releases for five record labels. Working with College, AAA, commercial and public radio stations like NPR to secure radio airplay and on air interviews for new artist releases and tour support airplay. Working with promoters and artist management to ensure a successful tour and radio airplay. Creating marking plans and budgets for artist tours and new releases.

• Server at BelAir Cantina Tosa

  January 2015

Shannon Mattner's Education:

• Milwaukee Area Technical College

  2014 – 2015
  Marketing Management